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Alerts

Configure alerts​

  1. Navigate to the Configuration area;
  2. Select the Alert configurations section from the main menu;
  3. Select New;

Create alert

  1. Complete the fields of the alert configuration form;
FieldsDescription
Action
  • Participant modified through the tickting platform: An alert is generated when a change is made to a participant's file via the participant modification link of an event registration.
  • New membership from web: An alert is generated when a new membership is created through the membership registration form on the organization's website.
Alert type
  • Notification: In app notification is currently the only option.
Alert priority
  • Normal: There is currently only one priority level.
  1. Select Save;
  2. Define the users who will receive alerts.

Create alert

Understanding alerts​

When the action defined in the alert form occurs, a record is created in the Alert file table.

Every 15 minutes, the renewal handler validates this table and creates an alert for each user associated with an alert.

Still unsure?

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