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Events

The Events menu option allows you to create events, prepare for them, and review past events. In this section we will cover these three moments separately. This way, you will have a better understanding of the different features offered by Membri.



Create an event

tip

Are you planning the next edition of an event that you have already created before?

The process of creating an event allows you to develop several types of events tailor-made for you, but above all, for your members.

This process will guide you through the following steps:

  1. Describe the event
  2. Create activities and ticket types
  3. Adjust ticketing settings
  4. Add Event Sponsors
  5. Put tickets on sale

1. Start the creation of your event

To open the event creation form, first go to the Events section of the menu (1) and click on +New in your toolbar (2).

New

You should see a new section open with the title Create Event. Under this heading, you will see six tabs: Summary, Activities and Tickets, Ticketing, Attendees, Accounting and Sponsors.

Tabs

2. Describe the event

At any time, you can visit our [Field Details](Field #détails) section to learn more about the fields of the event entity. The section is separated according to the entity's default tabs and sections.

Fill the multiple fields in the summary tab.

Mandatory fields at creation

FieldsDescription
NameAllows you to choose the name of your event.
StartAllows you to choose the date and time your event starts.
EndAllows you to choose the date and time your event ends.

If the Event Location Type field does not indicate Online, the following fields are also mandatory.

FieldsDescription
AddressAllows you to specify the address where your event will be held.
CityAllows you to specify the city where your event will be held.
ZIP/Postal CodeAllows you to enter the postal code of the location where your event will be held.

Saving progress

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The tickets for your event are not put on sale upon saving the event. You only save your progress in the system and this will allow you to access certain fields under the next tabs.

Proceed to save and create your event, by selecting the Save icon in your toolbar.

Save


3. Create activities and ticket types

You can now create the different activities and that will take place during your event and the tickets type that will be available on the online ticketing.

When we use the term Activity, we are talking about the activities that will physically take place during your event.

Activities have nothing to do with pricing. Pricing is based solely on ticket types.

Example

You want to create a golf tournament named Membri 365 Golf Tournament. Depending on the tickets they have purchased, participants in the golf tournament will be able to participate in 2 activities:

  1. Golf Round
  2. Dinner

You only need to create 2 activities:

✅ 1. Membri 365 Golf Tournament - Golf Round
✅ 2. Membri 365 Golf Tournament - Dinner

You don't create the activities based on your tickets.

❌ 1. Golf Tournament Membri 365 - Golf round and dinner
❌ 2. Membri 365 Golf Tournament - Golf Round only
❌ 1. Golf Tournament Membri 365 - Dinner only

A. Create a simple event

Membri 365 considers that an event is simple when only one activity takes place and there is only one ticket type that gives access to it. This feature is a shortcut to create your event faster.

In short

Your event has only one activity: select Yes

Your event has more than one activity: select No

If you select No, proceed immediately to section B. Create activities.

If you select Yes, several fields will appear and you can create your entire simple event from this simplified form.

Create Simple Event

Fill the fields of the section create a simple event.

B. Create activities

Saving required

It is necessary to have saved during step 2. before proceeding to the creation of activities.

Select the Activities and Tickets tab

Activities and Tickets tab

Here are the different boxes that you will find under this tab:

Activities and Tickets tab

Define activity

In this section you will define the activities that will make up your tickets. To create a new activity, select +New Activity at the top of the Activities box.

New Activity

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It is important to understand this process, as it is the basis of ticket creation. A ticket gives access to one or more activities.

For example, a convention that takes place over two days will include several activities (conferences, training, workshops, courses, banquet, etc.). Having multiple activities for an event allows you to make tickets that combine some of your activities.

To use the context of a convention, you could have a first ticket which includes all the activities of the first day, a second which includes all the activities of the second day and a third which gives access to all the activities of the two days.

You should see the Quick Create: Activity form appear.

Create Activity

Complete the required fields of the form (1)

  • Name your activity
  • Establish a time slot for it
  • Then determine if your activity has a limited number of places and indicate this number if this is the case.
  • The description field is there to give more information about the activity to people who would like to register. One can for example think of the content of a conference/training.

Now save (2) your activity and repeat the process until all activities for your event are created.

For our day of golf, we have defined two distinct activities: The round of golf and dinner.

Create Activity

Creating questions associated with an activity

Once an activity has been saved, you can return to it to create questions that will appear on the registration form for that activity.

For example, we want to know what the participants of the Dinner activity would like to eat. So we're going to create a question and give them choices. Follow this procedure for each of the questions you want to create:

  1. Select the activity to be accompanied by a question
  2. Select the Questions tab
  3. Select +New Activity Question at the top of the Questions box
  4. Select an existing question in your system or create the question you want to ask.

Select Activity

To create a new question, tap the magnifying glass icon in the question field and select the +Create Question option. A new form named Quick Create: Question should appear with three required fields: Question, Type and Answer Required

Create Question

Create Question

Compose the text of the question in the first field and choose the type of answer you want to receive in the second.

Here is a table showing you the different types of responses you could choose to receive:

TypesDescription
TextIt is the freest field. People who register will be able to answer whatever they want in this field.
Yes/NoThis is the most constraining choice. You must ask a closed question (answer by yes or by no).
ChoiceIndicates that you want to design a multiple-choice question. This option is a compromise between the first two types. If you choose this question type, you will need to create your answer choices after you save your question.

You will need to determine whether answering this question is required or not. If the response is required, the person trying to register for this activity must provide a response before proceeding to payment.

  1. Save your progress

To save your progress simply select Save and Close at the bottom of the forms

  1. Specify multiple choices

If you have indicated that one of your questions is a multiple choice question, you will want to define those choices.

To specify the possible answers to a multiple-choice question, select the question in box (A). Then select the +New Choice option (B) in the Answer Choices box. If you don't see this option, select the three overlapping points and you will have access to it. Set one of the choices (C) and save (D).

Create Choice

Repeat this manipulation until all your choices are created. Save and return to the Activities and Tickets tab of your event creation using the Back arrow.

Save Question

In the same way, create all the activities that make up your event.

It is possible to create groups of participants for each of the activities of your event. This module can be used for tables (as its name suggests) as well as for golf foursomes or for any other group of participants. Once the creation of groups is complete, you can assign participants to each of these groups.

  1. Select the activity for which to create tables/groups of participants and select the Tables tab
  2. Select New Table + in the Tables box to open the table creation quick form
  3. Complete the mandatory and optional fields of the form:
FieldsDescription
NameThe name is autogenerated
Table codeEnter a code to identify the participant group (ex. T1, T2, T3...)
CapacityDetermine the number of participants that can be assigned to this group.
EventLocked field that associates the activity participant group with the event you are creating
ActivityThe group of participants is linked to an activity. The field should contain the name of the activity from which you are creating groups.
  1. Select Save and Close to confirm the creation of this group.
  2. Repeat steps 1 to 4 to complete the creation of all groups related to this activity.

When event registrations are made in connection with your event and its activities, you can assign activity participants to each of the groups you have created.

C. Create ticket types

Saving required

It is necessary to have saved during step 2. before proceeding to the creation of tickets type.

Now that you have defined the activities that make up your event, you can think about how you want to organize them on your tickets.

For our golf day, we anticipate that some of our members will not want to take part in the game of golf, but will instead want to enjoy a good meal. This is why we are going to develop two distinct types of tickets:

  • Full day (includes golf for four people and dinner for four people)

  • Dinner only (includes only the dinner activity for one person)

To start creating a ticket, select +New Ticket Type in the Ticket Types box.

New Ticket

General Tab

You will find yourself in a new form called Create Ticket Type. This form has tabs which have boxes. You must complete the required fields under each tab for your ticket to be created.

Here is the general tab and the different boxes you will find there.

General tab

A. Ticket type information

OptionsDescriptionExample
Ticket nameThis is the name your ticket will haveFull day and Dinner will be the names of the tickets.
Show on the webThis option allows you to display this ticket in the list of choices on your website. The option to hide a ticket type can be useful when you don't want attendees to be able to select a ticket type (ex: free ticket for your main sponsors).We would like to display both types of tickets on our website.
Main ticketThis is the type of ticket that will appear first in the choices on the web.The Full Day Ticket will be our main ticket.
DescriptionThis option allows you to add a description of the activities included in the ticket.The main ticket includes registration for a golf foursome and four dinner seats. The dinner ticket includes a seat for dinner.
Number of participants per ticketDetermine the number of participants on each ticket.Our main ticket includes entry for a golf foursome. So, there will be four participants on this type of ticket.
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Multiple Participant Tickets

In the event that, like us, you would like to make a ticket with several participants, it must be understood that this ticket will take, for each of the activities included in the ticket, as many places as there are participants. So our ticket, which has 4 participants, will take 4 places for the dinner activity and 4 places for the golf activity.

B. Price

OptionsDescription
Member ProductEnter here your code for your accounting system which indicates that the transaction is that of a member product.
Member PriceIndicate the price your members will pay for this type of ticket
Guest ProductEnter your code here for your accounting system that indicates the transaction is for a guest product.
Guest PriceIndicate the price that non-member attendees will pay for this type of ticket.
Taxes Included in PriceDetermine here if taxes are included in the price indicated or if they will be applied when generating the invoice.

Price

Save your progress

Save your progress to create the ticket in the system and to gain access to adding activities.

Save Ticket

C. Event

Once the first boxes have been completed and saved, this box should change. Indeed, you will see that it is now possible to add activities to your ticket.

To do this, select Add an existing Activity from the three overlapping dots (1). Then find the activities you want to add to the ticket among those you have created related to your event. (2-3)

Add Activity

Add Activity

Once you have chosen all the necessary activities for this ticket, save and move on to the next section.

Presale Tab

Pre-sales are a good incentive for ticket sales and allow you to make forecasts related to your event.

Select the Presale tab if you wish to pre-sale tickets. By default, Membri 365 is configured to not pre-sell.

Presale tab

If you choose to add a presale ticket, new fields will appear that allow you to create presale tickets and determine the presale deadline.

Add Presale Ticket

OptionsDescriptionExample
Add presale ticketDecide if you want to sell presale tickets.Our pre-sale ticket will be the one for the full day.
Presale member priceAdjust member price for pre-sale ticket$350
Presale non-member priceAdjust non-member price for pre-sale ticket$400
End of presaleYou can determine when the presale will end and regular ticket prices will be active. You can also specify the time at which this presale will end.The presale will end one month with the event on June 26.

Complete the mandatory fields of the form (1) and save the changes made (2).

Add Presale Ticket

Limited Access Tab

This tab allows you to set limits related to the ticket you are creating. However, it does not display if you have pre-sale tickets.

Limited access tab

You might want to limit access to this type of ticket for several reasons. Each of the boxes in this tab allows you to limit access in a different way.

Limited Access Tab

caution

Keep in mind that you are still creating a single type of ticket and that the limits will only apply to this type of ticket.

A. Limits
OptionsDescription
Limit ticket type to membersWhen this field is enabled, the ticket you create will only be visible to members of your organization.
Limit ticket type to non-membersChoosing Yes here will make this ticket type only available to people who are not members of your organization.
Limit the number of tickets soldAllows you to fix a limit of tickets sold for this ticket type.
This limit does not only apply to an event registration, but to the ticket type as a whole.
Number of tickets soldIf the Limit the number of tickets sold field is Yes;
Allows you to indicate the limit of tickets sold for this ticket type.
Limit the number of tickets per registrationDetermine if you want to limit the number of tickets of this type that can be purchased when registering for this event. Then determine the number of tickets that can be purchased at registration.
Number of tickets limited per registrationIndicate how many tickets of this type can be purchased per registration.
Limit the number of member tickets for a memberChoosing Yes here will make this ticket type only available to people who are members of your organization.
Limit number of member ticketsIndicate how many tickets of this type can be purchased per registration.
Secret TicketFunctionality that allows you to limit this type of ticket to people with a URL that contains a secret code. The ticket is therefore linked to a URL and not to a member status or to elements of the database.
Secret codeSecret code that appears at the end of the URL associated with a secret ticket.
URL for secret-ticketsThe URL that contains the secret code that gives access to the secret ticket. This URL is auto-generated when you indicate that the ticket is a secret ticket, enter a secret code and save this type of ticket. This URL can be copied and added to any type of communication.

B. Limited access (member)

The following options allow you to limit access to this type of ticket to certain of your members. Only the accounts you choose will have access to this type of ticket.

OptionsDescription
Limit access to certain membersDetermine if you want only some of your member accounts to have access to this type of post.
Reserve a number of ticketsIndicate whether you want to book tickets of this type for selected member accounts.
Number of tickets to reserveSpecify the number of tickets of this type to set aside for selected member accounts.

To choose which member accounts will have access to this ticket type, select +New Member Access for a ticket type (1). Search for an account you want to give access to this type of tickets (2-3) and select it (4). You can then determine how many tickets of this type this account is entitled to (5-6). Then save your progress (7). Repeat these steps for any other member accounts you want to give access to this type of post.

Ticket Member Access

Ticket Member Access

C. Limited access (Membership package)

The following options allow you to limit access to this type of post to a set of member accounts that have the same subscription type. For example, you probably don't want all your members to be able to choose tickets that are reserved for your sponsors. Then identify that your sponsor tickets can only be seen by the appropriate subscription set.

To achieve this, indicate that you want to limit access to this type of ticket(1). Then select Add an existing Subscription Option Set (2). Then search among your subscription sets (3) and select the set to which you want to give access to this type of ticket (4).

Ticket Package Access

Ticket Package Access

D. Limited access (based on view)

This limit is probably the most flexible to use for your ticket types. As the name suggests, it is possible to limit the access of your ticket types with a view of accounts or contacts.

Save view for limited access

tip

Copy the name of the view so that you can easily reinsert it into the upcoming text field.

  • Select the Limited access tab;
  • Select the ticket type you want to limit the access to a view;
  • Change the Limit view-based access field to Yes;
  • Complete the text field View Name by inserting the exact name of the view you created;
  • Using the Entity type field, select whether it is an account or contact view;
  • Save.

Configure view-restricted access

If records are added to the selected view after you create your limited access, you can refresh the view to reflect the new items it contains.

  • Change the Refresh View field to Yes;
  • Save.

Refresh Limited Access View

Tier Pricing Tab

Tiered pricing allows you to make promotions for the purchase of a specific quantity of the type of ticket you are creating.

To create a new such promotion for this ticket type, indicate that you want to use tiered pricing (1). then select +New Pricing Tier (2).

Tiered Pricing

A Quick Create: Pricing Tier quick form should open. Fill in all fields (3). Save your new promotion (4).

Tiered Pricing

OptionsDescription
Member priceEnter here the member price to which you have applied a discount
Non-member priceEnter the non-member price you discounted here
Minimum quantityDetermine the quantity of tickets of this type that must be purchased during registration to benefit from the prices of the two previous fields.

Save your progress and repeat the ticket creation process for all tickets needed for your event.

Save ticket

Once this step is completed, save your progress and go to the next tab in the initial form of creating your event: that of Ticketing


4. Adjust ticketing settings

The creation of activities and tickets is now complete. However, you have not quite completed the process of creating an event.

Select the ticketing tab. This tab allows you to adjust some of the integrated ticketing settings.

Ticketing Tab

Here are the different boxes you will find there:

Ticketing Tab

A. Ticketing

Fill the fields of the ticketing section.

B. Ticket Limits

Fill the fields of the ticketing section.

C. Add an image

info

It is possible to add a .png or jpeg/.jpg type image and there is no limit on the image ratio.


5. Put tickets on sale

You have gone through all the steps of creating an event. Now all you have to do is wait for the date you want the tickets to go on sale and select On Sale from your toolbar.

On sale

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Make changes to your event

Once an event goes on sale, it's not too late to make changes to it. Just select Stop Sale from your toolbar. You will only have to put it back on sale once you have made the necessary changes.

Stop Sale


Copy an event

Are you planning the next edition of an event that you have already created before?

If the answer to this question is affirmative, know that it is possible to copy all the details of an existing event. You can of course make the necessary changes (dates, price increase, changes in the description, etc.). The copied event will have all the configurations of the original event. Of course, the new event will not have the history and registrations of the old one.

1- To copy an event, start by selecting the existing event to be copied by checking it (1).

2- Then select Flows from the toolbar (2) and use the Copy event flow (3).

Copy an event

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You can find out which event is a copy using the Event copied from field.

  1. View the list of all your active events;
  2. Add Column Event copied from.

Event copied from


Generate Physical Tickets

You can, through the app for scanning physical tickets, generate physical tickets and at your event to know the presence of participants.

caution

In order to use this function, it is necessary to configure the physical tickets in Membri 365 with a member of our team. Feel free to contact us at support@vendere.ca to schedule the setup of this feature in your environment.

Configure Physical Tickets in Membri365

On your side

  • Ensure that the Generate Tickets field in the Summary tab of each event for which you want to send physical tickets indicates Yes;
  • Download the app for scanning physical tickets.

On the side of our technicians

  • Ensure that the Use Physical Tickets field in the system settings indicates Yes;
  • Ensure there is an email template for physical tickets selected in the chapter;
  • Configure registration confirmation and reminder templates to include the URL of the physical tickets.
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Once the ticket is scanned using the app, the presence of the participant whose ticket you scanned will be indicated in the Attended column of the Participants tab of your event.

Indicate attendance of participants

Set up physical tickets in Membri 365

Physical Tickets

Embed the [%AllTicket%] token in a URL link within the email. The Protocol of the link should be identified as Other in the URL link.

URL to download ticket

Confirmation and Registration Reminder

  • Embed the [%AllTicketUrlTemplate%] token in the body of your email.

  • In the Link to download all tickets field, add the text and URL link through which the [%AllTicketUrlTemplate%] token will be replaced. The Protocol of the link should be identified as Other, and the URL link should be the [%AllTicket%] token.

URL to download ticket


Resend physical tickets

Physical tickets can be resent to the owner of the event registration of your choice.

Tip

Decided to generate physical tickets, but there are already registrations for your event?

Send physical tickets to registration owner who have already been created before activating the Generate Tickets field. Registrations created after activating the field will receive the link to download their tickets in their event registration confirmation.

  1. Access the event to which you wish to resend the tickets;
  2. Select the Related tab;
  3. From the drop-down, select the Event Registrations tab;
  4. Select the registrations to which you want to resend the tickets;
  5. Select the Flow button;
  6. From the drop-down, select Resend Tickets;

Resend tickets

Resend tickets


Create a secret ticket

Secret tickets are accessible via a specific URL that contains a secret code.

It is not necessary to be a member of your organization or even to be in the database to have access to this ticket. All you need is the URL that points to the secret ticket.

tip

Ideas

For example, you might want to give a discounted rate to people who are on a certain social media platform.

You could also create a secret ticket for students only accessible when a specific email is received.

  1. Create the ticket type;
  2. Select the Limited Access tab;
  3. Indicate Yes in the Secret Ticket field of the Limit box;
  4. Enter a secret code that will be displayed at the end of the URL that gives access to this ticket in the Secret Code field;

Create a secret ticket

  1. Copy the URL generated in the URL for secret tickets field and insert it in the place of your choice (email, button, bio, etc.) so that the targeted audience can access this ticket directly on the online ticket office.

As the title suggests, questions created here will apply to the event. They will therefore be asked systematically for each event registration regardless of the activities associated with the tickets of the participants on the registration.

Activity questions

If you instead want to create questions that are related to the different activities that make up an event, see this section.

  1. Select the Events section from the main menu;
  2. Select the event to link questions to;
  3. Navigate to the Ticketing tab;
  4. Select New Event Question from the Question section to open the quick create event question form;

Create an event question

  1. Select the magnifying glass of the search field Question;
  2. Choose an existing question or select New Question to create a new event question;

Create an event question

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These questions are in all respects identical to questions related to activities.

  1. Select Save and Close to associate the chosen question with the event.

The questions will related to the event will appear at the top of third step of the event registration process on the online ticketing.

Event Question on Online Ticketing


Send Manual Reminders

Send manual reminders to selected registrations according to your specific needs. These reminders work like automated reminders, ensuring effective communication without duplicates. Each reminder is sent to the registration owner and each participant, avoiding multiple reminders to the same address.

Sending manual reminders offers increased flexibility. You can customize the reminder text and override the email template used for the send. This feature is particularly useful for last-minute changes requiring quick communication with participants. Additionally, it facilitates logistical management, such as resending physical tickets before the event.

caution

The added reminder text will be inserted into your reminder email template. Avoid repetitions, such as usual greetings, to ensure your reminder email appears correctly.

If necessary, feel free to create a new email template for your manual reminder send.

  1. Select the event for which you want to send a manual reminder;
  2. Select the Manual Reminder tab;
  3. Configure your manual reminder to be sent according to your needs;
    • Add personalized text to the email templates;
    • Override the email template to be used with another event reminder template from the environment;
    • Decide if you want to send the reminder only to registration email;
  4. Save;

Important: It is essential to save the reminder configurations before generating the sends.

  1. Select the event registrations for which you want to send the reminder;
  2. Click the Send Manual Reminder button to finalize the send.

We recommend always sending only one manual reminder first and reviewing it to ensure it meets your needs before sending all reminders.

Once the send is completed (which may take a moment, so feel free to refresh the data), the Last manual reminder sent on field will automatically be updated in your event registration view, allowing you to track effectively.


Create a Head Table

You can create a head table for your guests using personalized participation invitations for certain members. This feature allows you to send invitations to selected contacts.

Upon responding to your invitation, you can either Accept the invitation sent to them to include them as participants at the head table or Decline and keep track of the invitations sent.

Caution

Guests at a head table are not automatically added to the event's participant list.

Use the standard table module to assign event participants to a table.

  1. Select the Head Table tab.
  2. Change the Has a head table field to Yes.
  3. Select the user or email address to send the invitations via the Send invitation emails from field.
  4. Choose the Email template to use for head table invitations. Use the magnifying glass to choose from available templates.
    • This choice sets up the overall message, but you can customize the content in the text fields to automatically integrate information into the template when sent.
  5. Save.

Configure the Sent Invitation Message

Fill in the text fields to customize the messages contained in the invitation sent to participants. The entered text will automatically be added to your email template at the location indicated using the token associated with the field.

Text FieldExplanation
Email custom textAllows you to write the body of the text that will be displayed in the email, informing the recipient of the reason for it.

Template Token: [%TextEmail%]

Email presenter textAllows you to add the speaker's invitation text. By default, this text is designed to appear in the attached invitation email.

Template Token: [%TextPresenter%]

Email extra notes textAllows you to add details related to the invitation, intended to appear in the attached invitation email.

Template Token: [%TextNotes%]

Email registration textAllows you to add details regarding registration for the event, which should appear in the attached invitation email.

Template Token: [%TextRegistration%]

Email contact ressource textAllows you to add information about the event organizer.

Template Token: [%ContactInfo%]

Create and Send Invitations

To create invitations, use the Invitations to Send or Pending Invitations sub-grid.

  1. Choose + New Invitation to the head table or Generate multiple invitations.
  2. Select the recipient contacts.
  3. Save.

To send invitations, access the Invitations to Send sub-grid.

  1. Select the invitations to send.
  2. Click Send multiple invites.

Approve or Decline a Pending Invitation

In the Pending Invitations sub-grid, quickly approve or decline a head table invitation.

  1. Choose the invitation to edit.
  2. Make the necessary changes:
    • Accept Invite to create a participant at the head table.
    • Decline Invite to remove the invitation from pending invitations.

Depending on your choice, the invitation will be moved to the Head Table Participants sub-grid for participant management or to Declined Invitations for tracking.

Export Head Table Participants

Export the list of participants from the Head Table Participants sub-grid using the Export Head Table Participants option.


Frequently asked questions

Why can't I edit my event?

Want to edit your event, but all fields are locked? No problem! You just have to stop ticket sales.

Do service fees apply for a free event?

No, ticketing service fees do not apply if the ticket price is $0. You can therefore use the integrated ticketing for all your events.

In what order are the tickets displayed on the online ticket office?

At this time, it is possible to identify a ticket as the main ticket. If the field is enabled, the ticket identified will appear at the top of the list of available tickets. For the rest of the tickets, they are displayed in order of creation.

How do I create a members-only ticket?

A new ticket limit allows you to create tickets that are only accessible to your members. Their non-member rate is therefore never displayed.

  1. Select the ticket concerned ;
  2. Select the Limited Access tab ;
  3. Activate the field Limit ticket type to members ;
  4. Select Save .

Previously, you had to make this post visible only to accounts that had a membership package linked to their account file. It's still possible, it works, but we've made it easier for you.

How do I create a free ticket?

Creating a free ticket is quite simple. You just have to enter that the price is $0. What is more difficult is to limit its access to the right people.

You want to do all those registrations manually

When creating the ticket, change the value of the Show on website field to No. It will then be impossible for anyone to see this ticket when they register on the ticket office. You will need to register manually.

You want people to book their own ticket(s)

Limit access to this ticket to accounts to whom you want to offer this ticket for free.

  1. Select the ticket concerned;
  2. Select the Limited Access tab and use one of the following three limits to identify the accounts that are entitled to freebies;
    • Limited access (member): To choose accounts one by one;
    • Limited access (membership package): To choose accounts that have in common to have the same set of subscription options on their subscription. You can choose multiple sets;
    • Limited access (based on a view): To limit access to this post to all accounts or contacts of a certain view of the Membri 365 environment.
  3. Select Save from the toolbar.

How do I add a project number to my event?

Accounting by projects helps keep tracks of costs and benefits associated with a project. It is possible to associate a project code with an event, without having to create a new product. For that you need to :

danger

Your event CANNOT be On Sale for this to work.

  1. Find the project number associated with your event in your accounting system;
  2. Select the Accounting tab, from the events;
  3. Indicate yes in the Override Accounting Project field;
  4. Enter the project number in the field Project Number;
  5. Select Save from the toolbar.

How do I export a list of participants or answers?

See Participants section to learn how to export a list of participants or how to export a list of participants responses.

How to indicate the presence of participants

See Participants section to learn how to indicate the presence of participants.


Field details

Reading key

The reading key helps you to better understand the vocabulary used in this section.

If necessary, use the quick search command on your keyboard Ctrl + F to target the terms you are interested in.

Term usedExplanation
AllowsFields that can be modified to perform a specific task
DisplaysField information that cannot be changed
DuringIndications related to an important milestone the field
IfPrior Action or Other Field Condition
WarningImportant information not to be overlooked in relation to the field concerned

Tab - Summary

Section - Event Information

Warning

It's not enough to say you want to generate physical tickets for the system to generate them. See the next section for more details on using physical tickets.

FieldsDescription
NameAllows you to choose the name of your event.
StartAllows you to choose the date and time your event starts.
EndAllows you to choose the date and time your event ends.
Event TypeAllows you to choose an event type using Quick Search or Quick Create.
Event location typeAllows you to choose the type of location for your event.
  • In person
  • Online
  • Hybrid
Open to allAllows you to choose whether the event is open to all or only to members.
Generate ticketsAllows you to generate physical tickets with a QR code with event registrations.
  • It will be necessary to scan the tickets during the event to establish attendance for each of the participants.
  • Tickets will be sent automatically to the person in charge of the event registration upon payment.
Event Base LanguageAllows you to choose the base language to use when exchanging with participants.
  • French
  • English
Supported LanguagesAllows you to choose if you want to use bilingual ticketing.
  • French
  • English
Invoice MessageIf you used the [%Description%] token (present by default) on your billing email template;
Allows you to choose the message displayed on the invoice at the location of the token [%Description%].

Section - Reminder

Warning

It is not possible to send more than one reminder. If the reminder has already been sent, even if you change the date in the field Reminder sent, the system will not send a second reminder.

FieldsDescription
Send reminder onAllows you to choose the date and time of the reminder to be emailed to participants before the event.
Send Reminder for Registrations Received After Initial ReminderAllows you to send a reminder to the registrations received after the initial reminder.
Reminder MessageIf you used the [%ReminderEvent%] token (present by default) on your registration reminder email template;
Allows you to choose the message displayed on the callback at the [%ReminderEvent%].
Used a personalized reminder emailIf you have determined the date and time in the Send reminder on field;
Allows you to choose whether you want to override the email template used for this event.
Custom Reminder Email TemplateIf the Used a personalized reminder email field is Yes;
Allows you to choose the email template to use for recalling this event.
Reminder sentIf the reminder has been sent to participants;
Displays that the reminder has been sent to participants.

Section - Place

info

This section is displayed only if the Event Location Type field does not display Online.

FieldsDescription
LocationAllows you to specify the name of the event location.
AddressAllows you to specify the address where your event will be held.
CityAllows you to indicate the city where your event will be held.
ZIP/Postal CodeAllows you to enter the ZIP/postal code of the location where your event will be held.
Additional venue informationIf you used the [%ReminderEvent%] token (present by default) on your registration reminder email template;
Allows you to choose the message displayed on the callback at the [%ReminderEvent%].

Section - Description

Text Field - Description
Allows you to add a description to the event.
If the event is posted on your website;
The description will also appear on your website.

Section - Conditions

FieldsDescription
Use default conditionsIf you have configured a set of conditions that you want to apply to all your events;
Allows you to apply them to this event. (We are talking about cancellation policy, refund policy, etc.)
Blank fieldIf you used the [%Conditions%] token on your invoice email template;
Allows you to add special conditions that you want to apply only to this event. They will appear on your invoices at the location of the token [%Conditions%].

Section - Event registration confirmation

FieldsDescription
Event registration confirmationIf you used the [%ConfirmationEvent%] token on your ticket purchase email template;
Allows you to add a text from the registration confirmation that will appear at the location of the [%ConfirmationEvent%] token.
Use a custom email templateAllows you to choose if you want to override the email template used to register for this event.
Event registration confirmation email templateIf the Use a custom email template field is Yes;
Allows you to choose the email template to use for registration for this event.

Section - Chapters

FieldsDescription
Main ChapterAllows you to choose the main chapter associated with this event.
During event creation, the default chapter specified in your settings will be used.

Section - Translations

Subgrid - Translations
Displays a list of translations available for billing for this event.
Allows you to edit or create a new translation for billing for this event.

Tab - Activities and Tickets

Section - Create a simple event

info

This section disappears after an activity or event is created.

For details, see A. Create a simple event.

FieldsDescription
Simple EventAllows you to determine if your event is a simple event.

Membri 365 considers an event simple when it takes place only one activity and there is only one type of ticket that provides access to it. This feature is a shortcut that is offered to you to create an event faster.
CapacityIf the Simple Event field is set to Yes;
Allows you to choose the number of seats available for your single event.
Member ProductIf the Simple Event field is set to Yes;
Allows you to choose the product used for the sale of member tickets for your single event.
Member PriceIf the Simple Event field is set to Yes;
Allows you to choose the price for participants who are members of your single event.
Guest ProductIf the Simple Event field is set to Yes;
Allows you to choose the product used for the sale of guests' tickets to your single event.
Guest PriceIf the Simple Event field is set to Yes;
Allows you to choose the price for guests of your single event.

Section - Event Activities

info

This section displays only after you saved the creation of your event.

For more details, see B. Create activities.

Subgrid - Event Activities
Displays a list of activities for this event.
Allows you to edit or create new activities for this event.

Section - Event Ticket Types

info

This section displays only after you saved the creation of your event.

For more details, see C. Create ticket types.

Subgrid - Event Ticket Types
Displays a list of ticket types for this event.
Allows you to edit or create new ticket types for this event.

Tab - Ticketing

info

This tab includes features that require the use of the built-in ticketing of Membri 365. To use the built-in ticketing of Membri 365, make sure that the Use integrated ticketing field is set to Yes.

Section - Ticketing

FieldsDescription
Use Integrated TicketingAllows you to choose if you want to use Membri 365's integrated ticketing.
Ticketing URLIf the Use Integrated Ticketing field is set to Yes;
Displays the URL of the built-in Membri 365 ticketing you are using for your event.

If the Use integrated ticketing field is set to No;
Displays the URL of the ticketing you use for your event;
Allows you to insert the ticketing link you want to use for your event.
Ticketing Opening DateAllows you to determine the date on which you want online ticketing to open.
You will still be able to post your event on the web, but online ticketing will not be available for registrations until the specified date.
Ticketing Close DateAllows you to determine when you want online ticketing to close.
You will still be able to add participants manually once the ticket office closes, but this will prevent last-minute registrations.
Allow to pay laterAllows paying later when registering online.
Allow to use membership creditsAllows using membership credits for the payment of the registration invoice.
Allow member pricing to VIP contactsAllow member pricing to VIP contacts on online ticketing.

Section - Unnamed

FieldsDescription
Send link to edit participantsAllows attaching the participants' edit URL to the ticket purchase confirmation email.
Deadline to change participantsAllows you to determine the deadline for editing participants using the URL.
You will still be able to edit participants manually, but this will prevent last-minute changes.
Participant Email RequiredAllows you to make it mandatory to add an email for each participant of the registration.
Participant emails must be uniqueAllows you to make all participants have a unique email on the event registration.
Hide Anonymous optionAllows you to deny participants being registered as Anonymous.
Display Fonction on participants on online ticketing formAllows you to add a Fonction field to complete for each participant on the ticket office.
Display Business on participants on online ticketing formAllows you to add a Business field to complete for each participant on the ticket office.
Display Allergies field in the ticket officeAllows you to add an Allergies field to be completed for each participant on the ticket office.

Section - Ticket limits

FieldsDescription
Ignore ticket limitsAllows you to determine if a participant can bypass the ticket purchase limit.
If activated, a participant could theoretically buy all available tickets for your event.
Limit Guest TicketsAllows you to limit the number of tickets for guests.
This allows you to ensure that a certain number of tickets will only be available to members.
Number of Guest ticketsIf the Limit Guest tickets field is set to Yes;
Allows you to choose the number of tickets that guests will be able to purchase.

Section - Organizer

FieldsDescription
Organized by a third partyAllows you to identify if the event was organized by a third party.
Organized byAllows you to identify the third party that organized the event.

Section - Event image

Button - Choose an Image
Allows you to add an image to your event.

Section - Questions

Subgrid - Question
Allows you to create questions related to the event

Tab - Tasks

Section - Note text

Subgrid - Note text
Displays the task list for this event.
Allows you to add tasks to your event.

Tab - Participants

Section - Event Participants

Subgrid - Event Participants
Displays the list of participants for this event.
Allows you to export the list of participants.

Section - Responses to questions

Subgrid - Answers to questions
Displays a list of answers to questions from this event.
Allows you to add answers to questions from this event.
Allows you to export the list of answers to the questions.

Tab - Participants analysis

  • In development

Tab - Sales

  • In development

Tab - Tables

danger

It is best to go through the activities of your event to assign participants effectively. See Create tables related to the activity for more details.

Section - Activity

Subgrid - Activity
Warning, if you have created tables for more than one activity, all tables of all activities will be visible in this subgrid.
Displays all tables you created for the event.
Allows you to add tables to this event.

Section - To assign

Subgrid - To assign
Warning, if a participant needs to be assigned to 1 table for more than one activity, then the participant will be displayed as many times as he needs to be assigned to separate tables.
Displays a list of all activity participants to assign for this event.
Allows you to assign activity participants to a table.
Allows exporting the list of activities participants who need to be assigned to a table with their assignment preferences.

Section - Participants assigned to a table

Subgrid - Participants assigned to a table
Displays a list of activity participants who have already been assigned to a table.
Allows you to modify the table assigned to a participant in an activity.
Allows exporting the list of participants of activities with the table assigned to them.

Tab - Accounting

Section - Project

FieldsDescription
Override Accounting ProjectAllows you to override the project number associated with registration invoices for this event.
Project NumberIf the Override Accounting Project field is set to Yes;
Allows you to choose the project number that will be assigned to the products of this event.
Tax GroupAllows you to use a different tax group than the default for your event.

Section - Costs and Income

Subgrid - Costs
Displays a list of costs for this event.
Allows you to add costs to this event.

Section - Unnamed

FieldsDescription
Transfer invoices to the accounting systemAllows you not to transfer invoices associated with this event to the accounting system.

Tab - Sponsors

Section - Event Sponsors

Subgrid - Event Sponsors
Displays a list of event sponsors for this event.
Allows you to add event sponsors to this event.

Still unsure?

Contact us - support@vendere.ca